Human Review

Human review

Review, validate and monitor risk digitization

The Cytora platform has an integrated human review console to review risk digitization jobs and manage exceptions. Configuration users can define confidence thresholds unlocking automation and triggering human review tasks where required. Administrative users can monitor processing of all digitization jobs. Human reviewers identify transactions that require review and zoom into specific fields that require attention, enabling validation of low confidence fields. Annotations made during human review are reviewed by subject matter experts and injected back into the platform enabling continuous model optimization.

Efficiency

Accelerate human review

Exception management users can just view low confidence fields to accelerate human review process
Every digitized field shows the provenance across all sources
Field context associated with the field candidate enables accelerated resolution of low confidence fields.

Quality Control

Automate with confidence

Define confidence thresholds at the schema and field level
Low confidence fields are identified based on easy-to-configure confidence thresholds at both the schema and the field level
Human review console enables administrative teams to review, validate and confirm low confidence risk fields
Integrated feedback loops accelerate performance optimization

Role based access

Coordinate around the risk

Role based access gives operational teams different tasks based on role and expertise definitions
Review, validation and exception management tasks are assigned based on powerful conditionality to enable coordination and minimise wasted effort
Different views enable only risk fields that require validation to be displayed

“

This partnership is part of our strategic investment in digital capabilities to help Arch deliver exceptional underwriting and profitable growth. Cytora will help us streamline key workflows, ensure more consistent execution and deliver a world-class experience to our brokers and clients.”