Human Review
Human review
Review, validate and monitor risk digitization
The Cytora platform has an integrated human review console to review risk digitization jobs and manage exceptions. Configuration users can define confidence thresholds unlocking automation and triggering human review tasks where required. Administrative users can monitor processing of all digitization jobs. Human reviewers identify transactions that require review and zoom into specific fields that require attention, enabling validation of low confidence fields. Annotations made during human review are reviewed by subject matter experts and injected back into the platform enabling continuous model optimization.
Efficiency
Accelerate human review
- Exception management users can just view low confidence fields to accelerate human review process
- Every digitized field shows the provenance across all sources
- Field context associated with the field candidate enables accelerated resolution of low confidence fields.
Quality Control
Automate with confidence
- Define confidence thresholds at the schema and field level
- Low confidence fields are identified based on easy-to-configure confidence thresholds at both the schema and the field level
- Human review console enables administrative teams to review, validate and confirm low confidence risk fields
- Integrated feedback loops accelerate performance optimization
Role based access
Coordinate around the risk
- Role based access gives operational teams different tasks based on role and expertise definitions
- Review, validation and exception management tasks are assigned based on powerful conditionality to enable coordination and minimise wasted effort
- Different views enable only risk fields that require validation to be displayed
FAQs
Explore how the human review console supports operations and admin teams
Typically admin and operations teams use human review to manage the flow of risks and review risk digitization jobs that require exception management. This involves reviewing digitization relative to the target schema, validating specific fields and managing exceptions where field confidence has not met predefined thresholds.
The human review console is directly generated from the schema. Any file classification and field is automatically added to the human review console.
The human review console is used in live risk processing to manage digitization jobs which have field level exceptions that require review, validation and input.
Admin users can drag and drop the correct information from original submission documents and automatically repopulate fields, preserving the spatial layout information which can be used for model feedback.
Admin users can click on field candidates and automatically see the provenance of where field candidates were digitized from within submission documents.
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This partnership is part of our strategic investment in digital capabilities to help Arch deliver exceptional underwriting and profitable growth. Cytora will help us streamline key workflows, ensure more consistent execution and deliver a world-class experience to our brokers and clients.”
Head of AI & Automation - North America
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