Digital risk processing
Digital risk processing
The Cytora Platform gives commercial insurers unprecedented control to digitize the intake they receive from trading partners. Commercial insurers can digitize any type of request - from new business to claims - across any line of business, allowing them to control and shape their digitization strategy, as they see fit. With Cytora, clients control the entire process. They can build, test, and launch any line of business, shaping their view of risk – without constraints or dependencies. The Cytora Platform is LLM-first, giving access to the latest advancements in AI, purpose-built for commercial insurance and fully modular.
The Platform
Configure out of the box schemas across claim submission types with no-code interface – no code required.
Manage different claim submissions types across the entire intake.
Turn claim submissions decision-ready by digitizing claim submissions, integrating and augmenting with internal and external data sources and standardizing to your target schema.
Configure out of the box schemas across workflows and lines of business with no-code interface – no code required.
Manage multiple request types in the same intake from new business to renewals to mid term adjustments.
Turn risk submissions decision-ready by digitizing the risk submission, integrating and augmenting with internal and external data sources and standardizing to your target risk schema. Every digitization output comes with chain of thought reasoning and provenance.
Design workflows with powerful conditionality that process claims differently according to unique business rules.
Evaluate claims in the context of your triage rules, straight-through processing thresholds and other configurable rules.
Route decision-ready claims to correct destinations and update downstream systems including CRM, Policy Admin and Claims System.
Refine and update rules via with an intuitive no-code interface.
Design workflows with powerful conditionality that process risks differently according to unique business rules. Field level confidence scoring activates exception management where validation is required.
Evaluate risks in the context of straight-through processing thresholds and other configurable rules for commercial insurance.
Route decision-ready risks to correct destinations including CRM, Policy Admin and Rating Engine.
Refine and update rules via with an intuitive no-code interface.
Reveal the shape of your flow, continuously learn and detect subtle changes in shape.
Ask counterfactual (“what if”) questions to refine business rules, optimize frontline actions and accelerate target portfolio.
Dial up and down automation thresholds based on complexity and business objectives.
Reveal the shape of your risk flow, continuously learn and detect subtle changes in shape.
Ask counterfactual (“what if”) questions to refine business rules, optimize frontline actions and accelerate target portfolio.
Dial up and down automation thresholds based on risk complexity and business objectives.
What our customers say
“
This partnership is part of our strategic investment in digital capabilities to help Arch deliver exceptional underwriting and profitable growth. Cytora will help us streamline key workflows, ensure more consistent execution and deliver a world-class experience to our brokers and clients.”
Head of AI & Automation - North America
Unique advantages
Our clients control their entire risk digitization process. They can build, test, and launch any line of business, shaping their view of risk – without constraints or dependencies.
The Cytora platform is configured in natural language and does not require training, unlocking fast go lives, accelerated benefit realisation and scalable deployments across your intake.
Example Flows
Delivery track record
“
Previously it could have taken two, three, four plus weeks to underwrite a more complex risk, using Cytora what we can now do is source that data, analyse that data so much quicker, we can now underwrite most of those risks in three hours, that’s a dramatic change.”
“
We now have 38% less people involved in the processing part of it, so they can spend more time on other things, more value adding tasks. So with 38% less people we are handling 38 per cent more cases and in cases per underwriters, that’s an increase of 100%.”
Amir Farid
“
The collaboration is focused on enabling Chubb Claims documents to be automatically digitized, eliminating the need for manual intervention. Cytora’s platform enables Chubb teams to create, compose and deploy AI-native Claims document flows in a scalable approach across multiple markets and lines of business.”
Amir Farid