In this milestone 50th episode of Making Risk Flow, host Juan de Castro is joined by Bob James, the Chief Operating Officer of Lloyds. Bob is a seasoned senior insurance executive who has left an indelible mark on the insurance industry. He’s held C-suite positions in leading U.S. and International insurers, and is member of the Board of Trustees for The Institutes, a leading provider of insurance education.
During the course of their conversation, Juan and Bob delve into the evolving nature of the London insurance market. Bob shares how Lloyd's is driving transformation through initiatives like Blueprint Two, an ambitious strategy to deliver profound change through digitalisation. They also discuss reasons why insurers don’t always evolve at the same speed, why the mortgage market has undergone radical digital transformation over the past 20 years whilst the commercial insurance market has not, and why core data standards might be the missing key for further transformation in the insurance industry.
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