Making Risk Flow™

Accelerate your risk digitization journey

Making Risk Flow™ is the insurance industry's first global network of risk digitization professionals offering exclusive events through Risk Flow Events, top-tier educational resources through Risk Flow Academy, and unparalleled connections. Network with industry leaders, access premium content, showcase your expertise on our Making Risk Flow podcast, and stay ahead of the latest trends and news. Join the Making Risk Flow Community! Discover more and sign up now.

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Risk Flow Events

Explore our events

19.6.2025

Live Webinar: Transparency in AI Decisioning for Insurance

London

4.2.2025

Mastering Risk Digitization: From Business Case to Business Impact

London, Temple Bar

12.11.2024

Making Risk Flow Community Exclusive Dinner

Mandalay Bay, Las Vegas

16.10.2024

ITC Vegas

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Podcast: Making Risk Flow

Exploring the Ecosystem: From Reactive to Predictive: The Proactive Advantage Reshaping Cyber Insurance Today

Fast, Data-Driven Decisions and the Future of Risk | Mark Allan, Ki Insurance

Exploring the Ecosystem: How Relativity6 Is Powering AI That Works | Alan Ringvald, Relativity6

Turning Risk into Opportunity: Inside Aon’s Data-Driven Approach | Lambros Lambrou, Chief Strategy Officer at Aon

Maximising Hero Work: How AI is Transforming Commercial Insurance I Graham Blackwell, President of Applied Systems

From Data to Decision | The AI-Driven Revolution in Commercial Underwriting

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Risk Flow Academy

Designed for commercial insurance professionals, Risk Flow Academy offers in-depth training on digitizing submissions, designing schemas, and integrating data sources into digital workflows. The Academy provides everything from simple explainers on how to digitise core workflows to accelerate business objectives, to key sources of value, typical integration patterns, and comprehensive documentation.

Leveraging Digital Risk Processing platforms for Data Extraction

In this lesson you will learn how how Digital Risk Processing platforms can solve the complexities of data extraction, augmentation and digital risk flows in commercial insurance

Best Practices for Data Extraction

In this lesson you will learn the best practices and approaches for implementing data extraction to enhance efficiency and accuracy of insurance operations, and decision making

Maximising the value of digitized risk data

In this lesson you will learn about the benefits of digital data extraction brings to organisations beyond digitizing risk workflows

Challenges and Complexities in Extraction

In this lesson you will deep dive into the complexity of digital data extraction in commercial insurance, various challenges in this process and how to address them effectively

Introduction to Extraction

In this lesson you will the importance of data extraction and the challenges and objectives driving the need for digital data extraction tools in the insurance industry

Cytora Configuration of Classification and Extraction

This lesson is a deep dive on how classification, taxonomy and extraction can be set up in the Cytora platform

Achieving an Optimal Taxonomy

This lesson dives into what makes an essential strategy for effective taxonomy optimisation.

This lesson will explain how to define taxonomy and the three key levers that are used to achieve successful outcomes.

Accuracy in Classification

This lesson will explore how to achieve accuracy of classification, how it’s calculated and used, and the concept of ground truth and its importance in evaluating model performance.

Triage in Classification

This lesson explores the concept of triage and how it plays a crucial role in classification.

Automated LLM (Large Language Models) Driven Technology

This lesson provides an explanation of a key technology in auto-classification - Large Language Models

Introduction to Classification

In this lesson you learn the concept, challenges and objectives of Classification when using the Cytora platform and its integration into insurance operations

This lesson introduces you to the Cytora platform where we will examine - at a high-level - the early stages of digital risk processing within the Cytora platform.

How the Input process begins

This lesson focuses on inputs into Cytora, beginning with an overview of the ingestion process.

Challenges experienced in receiving and collecting items

This lesson delves into challenges encountered when sending items - including issues related to uniformity, documentation, and classification by type.

This lesson discusses the various intake methods, including central destination and sending risks via mail to Cytora File address.

Application Programming Interface (API)

This lesson introduces the Application Programming Interface (API) method, explaining what API is and why it's Cytora’s preferred method.

Fully Digitised Intake

This lesson concludes Module 1 with the concept of fully digitised risks, prepared for assessment, highlighting the culmination of the digitisation process facilitated by Cytora.

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Risk Flow Blog

Cytora and Topograph partner to embed official KYB data for superior entity risk assessment and regulatory compliance

‍Collaboration integrates real-time global company register intelligence into Cytora’s platform, strengthening underwriting for financial lines and complex commercial risks

Cytora and Topograph partner to embed official KYB data for superior entity risk assessment and regulatory compliance

‍Collaboration integrates real-time global company register intelligence into Cytora’s platform, strengthening underwriting for financial lines and complex commercial risks

Cytora and Fenris partner to embed predictive intelligence into commercial risk workflows

Integration brings real-time data and AI-powered insights to Cytora’s platform, enhancing underwriting triage and accelerating risk evaluation for commercial insurers.

Cytora and Fenris partner to embed predictive intelligence into commercial risk workflows

Integration brings real-time data and AI-powered insights to Cytora’s platform, enhancing underwriting triage and accelerating risk evaluation for commercial insurers.

Transforming risk in insurance: lessons from Cytora's journey

In this week’s InsTech podcast, Matthew Grant speaks with Richard Hartley, CEO of Cytora, as the company enters a bold new chapter following its acquisition by Applied Systems.

Transforming risk in insurance: lessons from Cytora's journey

In this week’s InsTech podcast, Matthew Grant speaks with Richard Hartley, CEO of Cytora, as the company enters a bold new chapter following its acquisition by Applied Systems.