Autopilot

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COMPLETE Automation

Self-executing risk workflows

Brokers, insurers and reinsurers are not in control of how they receive risk data from trading partners. Risk information relating to the same submission arrives at different points of time, in different formats and across different channels, resulting in static stop-start workflows. With Cytora Autopilot, workflows run themselves, aware of the data that’s available, responding, waiting and executing depending on the status of the risk record. The platform automatically links together all communications, assembles information from internal, external and submission sources, and executes workflows as data becomes available. As a result, risk workflows execute continuously without manual intervention. In new business workflows, the platform collects the initial submission, digitizes it, reacts to missing data, auto-responds to the broker, waits for new data to arrive, reviews it, links it to the initial record, determines eligibility for automated decisioning and then executing straight through processing. Built in approvals enable clients to scale automation with appropriate levels of control.

Connectivity

Link all communications

  • Capture any form of communication, from emails to, phone calls, to virtual meetings
  • Automatically link related communications over time as they arrive

continuity

End-to-end workflows

  • Workflows run themselves, responding, waiting and executing depending on the status of the risk record

Auditability

Full control

  • Built in approvals enables automation to scale with appropriate levels of control
  • Chain of thought reasoning provides explainability from digitization to decision

FAQs

Learn more about Autopilot

Does Autopilot process all forms of communications?

Yes Autopilot processes all types of communication including email, API, audio file, video file and integrates with internal systems enabling interactions between stakeholders to be digitized and incorporated within agentic workflows. Agentic teams update risk schemas continuously as new information becomes available.

Can Autopilot execute end to end workflows?

Yes, Autopilot links together communications enabling entire workflows to be executed. Built in exception management enables validation to happen where required. Built in approval rights into the agentic workflow enables automation to scale with appropriate levels of control.

Does Autopilot support all languages?

Yes, Autopilot operates across over 140 languages our of the box enabling globally scalable risk workflows .

What our customers say

Cytora will enable us to grow our scale across our specialist markets, embed and reinforce a data-driven culture and empower our underwriters to provide better service to customers and brokers.”

Adrian Saunders

Commercial Director

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