In this episode of Making Risk Flow, host Juan de Castro is accompanied by Nigel Walsh, the Managing Director of Insurance at Google, to delve into the exciting role of technology in the insurance industry. Juan and Nigel explore the potential for technology, particularly artificial intelligence, to revolutionise underwriting workflows and decision-making, whilst also highlighting the importance of reducing costs and streamlining processes. The conversation also covers the need for collaboration between humans and machines, how Google safeguards against the concerns around security and IP protection, and insightful discussion showcasing the transformative power of technology in improving efficiency and productivity for insurers.
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