Commercial insurance renewals and remarketing have traditionally involved time-consuming manual processes, but AI-powered tools are creating new opportunities for agencies and carriers to work more efficiently.
In this episode of Making Risk Flow, recorded live on the sidelines of the Applied Net 2026 event, host Juan de Castro brings together five industry leaders to explore Submissionless, a renewal tool designed to simplify commercial insurance placement. Luke Bills of Liberty Mutual Insurance, Ia Bater of Chubb, Donna LaGoy of Highstreet Insurance Partners, Stephanie Pignataro of Foundation Risk Partners, and Lori Washburn of Hylant share their perspectives on the technology's potential to transform renewal workflows.
The conversation examines why speed and accuracy matter in securing business, how automation can reduce repetitive administrative work while preserving human judgment, and why reliable agency management system data is essential for effective processing. The panel also explores how agencies can strengthen relationships with strategic carrier partners, use real-time underwriting appetite to improve risk matching, and remarket more business without compromising coverage or service quality. Finally, they consider how Submissionless could expand into new business and more complex commercial accounts, reshaping collaboration across the insurance industry.
A special thanks to Katarina Pregelj of Applied Systems for moderating this discussion!
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