Speed, convenience and consistent control over risk selection and decision making matter most. To meet these expectations, insurers must leverage the right technology to provide the experiences that brokers and customers demand. Built for commercial and specialty insurance, Cytora is the configurable platform that enables insurers to digitize and streamline their core workflows driving improved premium growth, profitability and service across all lines of business. The Cytora platform is uniquely configured for each insurer accelerating competitive differentiation.
Cytora collects risk submissions from multiple intake channels turning each risk decision-ready by extracting key data fields, augmenting with internal and external data sources and classifying the risk with different fields to fulfil the target schema. Cytora supports all submission types from new business to renewals to claims and streamlines end-to-end workflows while enabling control over clearance, risk accumulation and cross sell.
Risk evaluation
Cytora understands the unique context of the risk relative to different business rules including risk appetite, portfolio strategy, straight-through processing thresholds and other configurable rules, enabling risks to be processed differently through multi-step workflows providing control over target portfolio shape. Cytora enables each insurer to encode their unique rules via a dedicated configuration layer.
Risk decisioning
Cytora routes decision-ready risks, claims and other transactions to the right destinations while enabling consistent and effective decisioning across the risk journey. Cytora integrates with and updates destination systems including CRM, policy administration and pricing engines with the correct risk information eliminating rekeying and streamlining the end-to-end journey.
30%
uplift in premium growth
Create new capacity to quote more, bind more and service more of the right risks
Improve
underwriting margins
Improve loss ratio by up to 3pp through superior control over risk selection and decisioning
Transform
broker service
Improve broker experience by halving turnaround time across the whole risk lifecycle
Cytora is powered by Generative AI enabling insurers to accelerate configurability, scalability and performance across all lines of business. The Cytora platform comes with pre-trained schemas, template multi-step workflows and a quality control console while enabling risk schemas to be refined on a zero-shot basis. Cytora enables risk professionals to ask questions of the submission flow in the context of the in-force portfolio, from understanding where risk is outsized, to shaping decisioning in line with the target portfolio.
The right protocols
A company is only as secure as its people. At Cytora we follow best practices, train our staff on a global basis, and routinely and exhaustively test our end-to-end processes to ensure maximum compliance.
Built in security
The Cytora platform is ISO certified and designed with built in enterprise grade security. Our cloud deployments are managed, standardised, tested, and audited, with robust access controls that fluently scale to meet customer demand.
Certified
Evolving from manual workflows to digital risk flows requires cross-functional collaboration and buy-in from key stakeholders. Risk Flow Centre is designed to equip your organisation with all the necessary resources to accelerate the digital transition and ensure success on the path to becoming a digital-first insurer. From simple explainers of how to digitise core workflows to accelerate business objectives, to key sources of value, to typical integration patterns, through to documentation.
Jon-Paul Jones
“
Cytora’s digital risk processing platform allows us to drive efficiency and effectiveness across our underwriting workflows, providing our brokers and customers better, faster service and enables us to have a more competitive, scalable and data-driven proposition for our commercial clients across the globe.”
Jon-Paul Jones
Troy Dehmann
“
We are investing in digital capabilities to unlock scalable growth, Cytora enable us to streamline key workflows enhancing efficiency and effectiveness and further developing how we use data to drive decision making across the group and accelerating our profitable growth.”
Troy Dehmann
Neil Galjaard
“
At Markel, we are committed to giving brokers and clients enhanced service levels and Cytora will enable us to create capacity to effectively grow our scale in our key sectors and enable our underwriters to provide further enhanced service to customers and brokers.”
Neil Galjaard
Cytora announces expanded advisory board with former senior executive from Aon joining
New advisory board member will provide strategic advice as Cytora continues global expansion
Cytora announces expanded advisory board with former senior executive from Aon joining
New advisory board member will provide strategic advice as Cytora continues global expansion
The Soft Side of the Soft Cycle | Tony Buckle & John Carolin, UWX
by Juan de Castro, Cytora COO
The Soft Side of the Soft Cycle | Tony Buckle & John Carolin, UWX
by Juan de Castro, Cytora COO
Cytora and DynaRisk partner to help insurers understand and reduce cyber risk
Tie up will enable underwriters to instantly identify whether a company’s data has been stolen or if it’s being targeted on the dark web
Cytora and DynaRisk partner to help insurers understand and reduce cyber risk
Tie up will enable underwriters to instantly identify whether a company’s data has been stolen or if it’s being targeted on the dark web