Discover Season 5 of Cytora’s insurance podcast Making Risk Flow. Follow the link to listen.
Built for commercial insurance
Speed, convenience and consistent control over risk selection and decisioning matter most. To meet these expectations, insurers must leverage the right technology to provide the experiences that brokers and customers demand. Built for commercial and specialty insurance, Cytora is the AI-powered platform that enables insurers to digitize and streamline their core workflows driving improved premium growth, profitability and service across all lines of business. The Cytora platform is uniquely configured for each insurer accelerating competitive differentiation.
Digital risk flows
Unify intake channels, streamline claim submissions across all categories, turn claim submissions adjudication-ready by digitizing submission, internal and external sources.
Risk travels unstructured and heterogenous through the value chain while risk data – required to turn submissions decision-ready - is dispersed across many different internal and external data sources. Cytora digitizes the entire intake, manages all request types from new business to claims and turns them decision-ready by digitizing submission, internal and external data sources.
Process claims through multi-step flows according to triage and configurable rules. Auto-adjudicate low complexity claims and route outsized claims for review. Refine rules via configuration layer.
Effective risk workflows evaluate and move risks for decisioning without absorbing capacity, enabling insurers to scale risk volume and improve control over target portfolio shape. Cytora's AI-powered workflows activate risk professional time based on powerful conditionality, enabling customers to accelerate quotes, adjudicate claims and pre-populate downstream systems.
Reveal the shape of your risk flow, detect changes in shape and optimize frontline actions to accelerate target portfolio. Dial up and dial down automation based on complexity.
Risk and market dynamics are changing at an accelerating rate requiring senior management achieve visibility over risk workflows and synchronize front line activity with target portfolio shape. Cytora reveals the shape of your risk flows, continuously detects subtle changes in shape and guides adjustments to front line actions to accelerate target portfolio.
Benefits
30%
uplift in premium growth
Create new capacity to quote more, bind more and service more of the right risks
Improve
underwriting margins
Improve loss ratio by up to 3pp through superior control over risk selection and decisioning
Transform
broker service
Improve broker experience by halving turnaround time across the whole risk lifecycle
AI-first
Cytora is powered by Generative AI enabling insurers to accelerate configurability, scalability and performance across all lines of business. The Cytora platform comes with pre-trained schemas, template multi-step workflows and a quality control console while enabling risk schemas to be refined on a zero-shot basis. Cytora enables risk professionals to ask questions of the submission flow in the context of the in-force portfolio, from understanding where risk is outsized, to shaping decisioning in line with the target portfolio.
Security
The right protocols
A company is only as secure as its people. At Cytora we follow best practices, train our staff on a global basis, and routinely and exhaustively test our end-to-end processes to ensure maximum compliance.
Built in security
The Cytora platform is ISO certified and designed with built in enterprise grade security. Our cloud deployments are managed, standardised, tested, and audited, with robust access controls that fluently scale to meet customer demand.
Certified
Awards
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Risk flow center
Evolving from manual workflows to digital risk flows requires cross-functional collaboration and buy-in from key stakeholders. Risk Flow Centre is designed to equip your organisation with all the necessary resources to accelerate the digital transition and ensure success on the path to becoming a digital-first insurer. From simple explainers of how to digitise core workflows to accelerate business objectives, to key sources of value, to typical integration patterns, through to documentation.
Latest materials
Podcasts
Testimonials
Jon-Paul Jones
“
Cytora’s digital risk processing platform allows us to drive efficiency and effectiveness across our underwriting workflows, providing our brokers and customers better, faster service and enables us to have a more competitive, scalable and data-driven proposition for our commercial clients across the globe.”
Jon-Paul Jones
Troy Dehmann
“
We are investing in digital capabilities to unlock scalable growth, Cytora enable us to streamline key workflows enhancing efficiency and effectiveness and further developing how we use data to drive decision making across the group and accelerating our profitable growth.”
Troy Dehmann
Neil Galjaard
“
At Markel, we are committed to giving brokers and clients enhanced service levels and Cytora will enable us to create capacity to effectively grow our scale in our key sectors and enable our underwriters to provide further enhanced service to customers and brokers.”
Neil Galjaard
Recent stories
Innovating Insurance: Aon’s Billion-Dollar Bet on Data | Jillian Slyfield, Aon
by Juan de Castro, Cytora COO
Innovating Insurance: Aon’s Billion-Dollar Bet on Data | Jillian Slyfield, Aon
by Juan de Castro, Cytora COO
Insurers to gain global location intelligence through dataplor and Cytora collaboration
The partnership will provide insurers with comprehensive location intelligence on 250 million locations in 200 countries to enable more accurate property underwriting decisions
Insurers to gain global location intelligence through dataplor and Cytora collaboration
The partnership will provide insurers with comprehensive location intelligence on 250 million locations in 200 countries to enable more accurate property underwriting decisions
Beyond Theory: Unlocking Business Value with Complete Digital Risk Flows | James Wright, Henrik Bjørnstad and Jason Howes
by Juan de Castro, COO Cytora
Beyond Theory: Unlocking Business Value with Complete Digital Risk Flows | James Wright, Henrik Bjørnstad and Jason Howes
by Juan de Castro, COO Cytora
Upskilling for the Future: Navigating Tech Change and Employee Engagement at Allianz | Bettina Dietsche, Allianz Group
by Juan de Castro, COO Cytora
Upskilling for the Future: Navigating Tech Change and Employee Engagement at Allianz | Bettina Dietsche, Allianz Group
by Juan de Castro, COO Cytora
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